Check in with one press
A participant can press the large top button whenever they want to send a reassuring check-in. No app or wearable is required for the person at home.
NDIS and Home Care Package invoice requests
Request an invoice for MedClock V2.
Provide the participant, billing and delivery details below. Our Australian team will review the request and prepare the appropriate MedClock invoice or contact you if anything needs clarification.
NDIS and Home Care fields included No medical records requested Reviewed by our Australian team
1choose the funding or purchase type
2enter invoice and delivery details
3submit the request for review
Australian supportavailable if any detail needs clarification
Simple support in everyday life
One clear device at home. Useful visibility for connected support.
MedClock keeps the participant experience deliberately simple while giving authorised family members, carers and support teams useful information for appropriate follow-up.
Request assistance with a hold
Holding the button for five seconds sends an assistance request to connected recipients so family or the nominated support team can follow their agreed response plan.
Schedule optional routines
Set daily check-ins or reminders for medication, meals and appointments. A missed scheduled check-in can be surfaced for follow-up.
MedClock V2
Simple for the person at home. Useful for the people supporting them.
- View check-ins and device status from the connected family app.
- Prioritise follow-up when a scheduled check-in is missed or an assistance request is received.
- Manage settings remotely without visiting the participant's home for routine changes.
- Connect up to three app users so nominated family members or support people can stay informed.
- Export medication information when a concise schedule is needed for carers or appointments.
One straightforward purchase
Everything needed to begin setting up MedClock.
Each MedClock includes the device, USB charging cable, Australian USB power adapter and ongoing access to the MedClock app. Everyday app access does not require an ongoing subscription.
- Free delivery Australia-wide
- 12-month warranty
- 30-day return period in line with the MedClock returns policy
- Australian setup support
Purchasing pathways
Choose the paperwork that suits the purchasing arrangement.
MedClock can prepare a formal invoice or quote using the participant, plan manager, provider and billing details you supply. Funding approval remains subject to the participant's plan and the purchasing decision.
NDIS self-managed
Request an invoice using the participant and billing details required for a self-managed purchase.
NDIS plan-managed
Include plan-manager contact details, participant information and your preferred invoice reference.
Home Care Package
Provide the care provider's purchasing and delivery details so our team can prepare the requested paperwork.
Funding note: Eligibility and approval depend on the participant's plan, goals, available budget, management type and the decision of the relevant purchaser or provider. MedClock cannot guarantee that a request will be funded.
Designed around the person
Simple at home, flexible for connected support.
MedClock supports everyday routines without making the participant learn another app. Connected support can adjust settings remotely while the person at home continues using one familiar button.
Everyday reassurance
Connected family can see when a check-in has been received rather than relying only on calls or messages throughout the day.
No wearable required
The clock remains in the home and requires only one large button, with no pendant or participant smartphone to charge, carry or learn.
Australian support
Discuss setup, connected-user access, invoicing and delivery with the Australian MedClock team before ordering.
Invoice request
Send us the details needed to prepare your invoice.
This form supports NDIS self-managed, plan-managed and agency-managed requests, Home Care Packages, organisation-funded orders and private purchases.
- Suitable for individual or organisation purchases
- NDIS and Home Care fields are included
- No medical records are requested
Questions before submitting? Email info@vexian.com.au.
Open the invoice request form
Contact the MedClock team
Questions before requesting an invoice?
Tell us about the participant, support arrangement or purchasing requirements without including medical records. Our Australian team can help with product suitability, invoicing and setup questions.
Email info@vexian.com.au
Ready to provide invoice details? Go to the invoice request
