An older person at home with connected family support

NDIS purchasing support

MedClock for NDIS participants

Simple reminders and daily check-ins for independent living.

MedClock provides medication and daily reminders, simple one-button check-ins and alerts for connected family or support people when a scheduled check-in is missed. Hold the button for five seconds to request assistance.

Create a formal quote Request an invoice
No wearable required Australian support Free Australia-wide delivery
$199once-off purchase
$0ongoing subscription fees
FreeAustralia-wide delivery
3 usersconnected through the app

Simple support in everyday life

One clear device at home. Useful visibility for connected support.

MedClock keeps the participant experience deliberately simple while giving authorised family members, carers and support teams useful information for appropriate follow-up.

1

Check in with one press

A participant can press the large top button whenever they want to send a reassuring check-in. No app or wearable is required for the person at home.

2

Request assistance with a hold

Holding the button for five seconds sends an assistance request to connected recipients so family or the nominated support team can follow their agreed response plan.

3

Schedule optional routines

Set daily check-ins or reminders for medication, meals and appointments. A missed scheduled check-in can be surfaced for follow-up.

MedClock V2

Simple for the person at home. Useful for the people supporting them.

  • View check-ins and device status from the connected family app.
  • Prioritise follow-up when a scheduled check-in is missed or an assistance request is received.
  • Manage settings remotely without visiting the participant's home for routine changes.
  • Connect up to three app users so nominated family members or support people can stay informed.
  • Export medication information when a concise schedule is needed for carers or appointments.
MedClock V2 non-wearable check-in and assistance device MedClock app showing check-ins, schedules and device status
MedClock V2 device, charging cable, Australian power adapter and app access

One straightforward purchase

Everything needed to begin setting up MedClock.

Each MedClock includes the device, USB charging cable, Australian USB power adapter and ongoing access to the MedClock app. Everyday app access does not require an ongoing subscription.

  • Free delivery Australia-wide
  • 12-month warranty
  • 30-day return period in line with the MedClock returns policy
  • Australian setup support

Purchasing pathways

Choose the paperwork that suits the purchasing arrangement.

MedClock can prepare a formal invoice or quote using the participant, plan manager, provider and billing details you supply. Funding approval remains subject to the participant's plan and the purchasing decision.

NDIS self-managed

Request an invoice using the participant and billing details required for a self-managed purchase.

NDIS plan-managed

Include plan-manager contact details, participant information and your preferred invoice reference.

Home Care Package

Provide the care provider's purchasing and delivery details so our team can prepare the requested paperwork.

Funding note: Eligibility and approval depend on the participant's plan, goals, available budget, management type and the decision of the relevant purchaser or provider. MedClock cannot guarantee that a request will be funded.

Designed around the person

Simple at home, flexible for connected support.

MedClock supports everyday routines without making the participant learn another app. Connected support can adjust settings remotely while the person at home continues using one familiar button.

Everyday reassurance

Connected family can see when a check-in has been received rather than relying only on calls or messages throughout the day.

No wearable required

The clock remains in the home and requires only one large button, with no pendant or participant smartphone to charge, carry or learn.

Australian support

Discuss setup, connected-user access, invoicing and delivery with the Australian MedClock team before ordering.

Formal quote and invoice request

Create your MedClock quote now.

Enter the details you want shown on the quote. It updates immediately and is valid for 30 days. When you are ready to proceed, use the same page to request an invoice.

Quote details

Only fields marked with an asterisk are required. Include participant and plan-manager details only when they are needed on the quote.

Contact the MedClock team

Questions before requesting an invoice?

Tell us about the participant, support arrangement or purchasing requirements without including medical records. Our Australian team can help with product suitability, invoicing and setup questions.

Email info@vexian.com.au
Ready to provide invoice details? Go to the invoice request

Enquiry submitted.
Thank you. The MedClock team will reply using the contact details supplied.

How can we help?

Please do not include medical records or unnecessary sensitive information.

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