Know when they're okay
See when reminders are acknowledged and view their latest check-in and device status.
One payment. No subscription fees.
★★★★★
“Mum presses the button after breakfast and we know she is up and doing okay. Our morning calls feel like conversations again instead of check-ups.”
How MedClock works
Three clear ways MedClock keeps family connected.
Check in anytime
A short button press sends a check-in to linked family accounts, even when no reminder times are set.
Customer stories
Trusted by families across Australia
Simple to use at home, with useful visibility for the family members providing support.
★★★★★Rated 4.8 stars out of 5From 33 reviews
★★★★★ 5/5
"Mum presses the button after breakfast and we know she is up and doing okay. Our morning calls feel like conversations again instead of check-ups."
Helen M.Brisbane, QLDVerified Buyer★★★★★ 5/5
"Dad does not carry a mobile around the house, but the MedClock button is always in the same place. He understood it straight away."
David R.Newcastle, NSWVerified Buyer★★★★★ 5/5
"My sister and I can both see Mum's check-ins, which has stopped us messaging each other all day to ask who has called her."
Priya S.Melbourne, VICVerified Buyer★★★★★ 5/5
"It is small enough for the bedside table and does not look like medical equipment. The clock is clear and the button is easy to find at night."
Margaret T.Toowoomba, QLDVerified Buyer★★★★☆ 4/5
"The WiFi setup took us a little while, but once connected it has been simple. A missed morning check-in prompted us to ring Dad sooner than we normally would."
Andrew K.Adelaide, SAVerified Buyer★★★★★ 5/5
"When Mum's appointment time changed, I updated the reminder from Perth while she was at home. I did not need to talk her through any settings."
Sophie L.Perth, WAVerified Buyer★★★★★ 5/5
"The five-second hold gives Dad a straightforward way to tell us he needs a hand. He does not have to search for a phone or remember which person to call."
Carol B.Hobart, TASVerified Buyer★★★★☆ 4/5
"We mainly use it for a daily check-in rather than medication. Mum likes the simplicity, although we needed to try two positions before finding the best WiFi signal."
Michael D.Geelong, VICVerified Buyer★★★★★ 5/5
"Nan keeps her independence and the three of us helping her can stay informed without taking turns making repetitive calls. It feels supportive without hovering."
Rachel P.Sunshine Coast, QLDVerified BuyerFeatured in Australian media
Experience MedClock completely risk-free for 30 days.
We believe you will love the peace of mind that comes from seeing when your loved one's check-in has been received. Set MedClock up at home and experience it as part of your family's routine. If it is not right for you, return it within 30 days and we will refund your purchase in line with our returns policy.
Try MedClock nowMedClock app
Stay connected, even when you're not there.
Family and carers use the MedClock app to see what's happening, receive alerts and manage reminders remotely. The person at home only needs MedClock and its large button.
Know when something may be wrong
Receive alerts when a scheduled reminder isn't acknowledged or when the assistance button is held.
Manage MedClock from anywhere
Change reminder times remotely, add one-off reminders and keep medication details up to date.
Also included:
Up to 10 reminders per day Multiple family members Medication history First responder PDF One-off reminders Device status
A different kind of reassurance
Why families choose MedClock
More than a reminder — MedClock helps family know when everything is okay, and when it may be time to check in.
| Feature | MedClock | Phone / Reminder App | Fall Pendant |
|---|---|---|---|
| Family knows when a reminder is acknowledged | Yes | No | No |
| Family is alerted when a reminder isn't acknowledged | Yes | No | No |
| Can raise concern without the person pressing for help | Yes | No | No |
| Person can manually request assistance | Yes | No | Yes |
| Simple one-button operation | Yes | No | Yes |
MedClock doesn't just wait for someone to ask for help. Family can see when a reminder is acknowledged, be alerted when one isn't acknowledged, and receive an assistance alert when the button is held for 5 seconds.
Everyday reassurance
Why people use MedClock
Families use MedClock to make daily check-ins easier, notice missed routines sooner and give someone at home a simple way to ask for assistance.
1 in 3
people aged 65 and over experience at least one fall each year.
Better Health Channel
1 in 2
hospitalised falls among older Australians happen in the home.
Australian Institute of Health and Welfare
250,000
Australian hospital admissions each year are linked to medication-related errors.
Australian Commission on Safety and Quality in Health CareWhat's included with your purchase
Who it is for
Simple support for independent living.
Older people living independently
A familiar clock and large button that fit naturally into everyday life at home.
Families checking on a loved one
See successful check-ins and know when a missed routine or assistance request may need a follow-up.
People who do not carry a smartphone
The person at home can check in or request assistance without opening an app or remembering a login.
Care and retirement-living providers
A straightforward way to support check-ins across home-care and independent-living settings.
MedClock FAQ
Does the user need a phone?
No. The person using MedClock does not need a smartphone, app, login or touchscreen to check in or request assistance. A family member or carer uses the MedClock app for setup, schedules and notifications.
Does MedClock need WiFi?
For connected features, yes. MedClock uses WiFi for app visibility, check-in and assistance notifications, remote schedule updates and synchronisation. Scheduled reminders continue locally if the internet drops out, but family notifications require connectivity.
Is a subscription required?
No. MedClock can be used without an ongoing subscription for everyday app use.
What happens if a reminder isn't acknowledged?
You choose a grace period. If the reminder is not acknowledged within that time, MedClock can notify connected family members that it may have been missed.
Can reminders be updated remotely?
Yes. A connected family member or carer can add, edit or remove reminder times remotely in the MedClock app. Changes synchronise when the MedClock device is connected to WiFi.
What happens if internet drops out?
Scheduled reminders still alert the user locally . Check-in and assistance notifications, app updates and synchronisation need connectivity and resume when the device reconnects.
What is MedClock not designed to replace?
MedClock is designed to support medication routines and family visibility. It is not a fall detector, emergency response service, or substitute for professional care or emergency services.
What is included with MedClock?
The MedClock device, charger, app access, Australian support, a 12-month warranty and a 30-day money-back guarantee are included.
Can I add one-off reminders?
Yes. MedClock supports one-off reminders from the app up to 7 days in advance for appointments, temporary routines or short-term care instructions.
What languages does MedClock support?
MedClock supports English, Spanish, French, German, Italian and Portuguese, so families can choose the language that feels most familiar for everyday use.
MedClock doesn't just wait for someone to ask for help.
Normally $249, now $199. One payment includes everyday check-ins, family assistance requests, optional reminders and ongoing app access—with no subscription fees.
